Yokowo Co., Ltd.

About Yokowo

Promotion of CSR

CSR Policy & Code of Conduct

Yokowo will exercise "Purpose" and "Vision" as defined in corporate philosophy, and act in compliance with the "CSR Policy" and "Code of Conduct" below and with social awareness to promote healthy business activities.

Policy on Corporate Social Responsibility (CSR)

Yokowo will contribute to the development of a sustainable society by engaging in activities having an impact on the economy, environment, and society in a transparent manner and with a high sense of ethics to earn the trust of our stakeholders, while constantly aspiring to increase corporate value.

CSR Code of Conduct

This Code of Conduct determines the basic conduct for practicing Yokowo's "Purpose", "Vision" and "Value" as defined in our corporate philosophy.

1.Establishment of Trust
  1. 1）Yokowo and our employees will strive to ensure healthy earnings and to push forward with vigorous efforts for evolving management and swift decisions.
  2. 2）Yokowo and our employees will make every effort to put quality first and to establish "Yokowo, a quality brand".
  3. 3）Yokowo and our employees will act in a manner that takes the customer's position into consideration when providing products and services, from the perspective of customer satisfaction levels.
  4. 4） Yokowo will persist in its effort to be a company that acts with sincerity towards every stakeholder, and will implement the accurate, prompt and active disclosure of information in accordance with laws and regulations and international norms.
  5. 5）Yokowo and our employees will respect intellectual property rights, while also protecting intellectual property rights that are creations achieved in business activities.
  6. 6）Yokowo and our employees will contribute to society as good citizens.
  7. 7）Yokowo will respect the customs and culture of each country we work with and will cooperate with the international community in corporate activities as a company that is open to the world.
  8. 8）Yokowo positions safety and health as its highest priority management issue. We will ensure safety and will pursue to create a workplace where employees and stakeholders can work with peace of mind, while working to enhance physical and mental health.
  9. 9）Yokowo will be mindful of environmental impact of our business activities and will contribute to the realization of a rich natural environment through initiatives for continuous improvement of environmental management systems.
2.Regulatory Compliance
  1. 1）Yokowo and our employees will faithfully observe the international code of conduct, laws and regulations of individual countries, and the rules and regulations set forth by the Company, and will not engage in improper acts.
  2. 2）Yokowo and our employees will not tolerate any and all forms of anti-bribery, corruption, extortion and embezzlement, nor will we ever engage in acts that would affect normal business relationships, such as giving or receiving excessive entertainment or gifts and offering money or other benefits.
  3. 3）Yokowo and our employees will not engage in acts that conflict with the interests of the Company, such as making deals with the Company for the benefit of a competing company, trading partner, or oneself. We will also perform our work with sincerity and integrity, and will distinguish between public and private matters.
  4. 4）Yokowo and our employees will not engage in insider trading that makes use of information learned in the course of business, nor will we engage in acts that would raise such suspicions.
3.Respect for Human Rights
  1. 1）Yokowo and our employees will respect human rights, will not discriminate against any person on the basis of race, nationality, gender, creed, religion, age, sexual orientation, gender identity, disability or other attributes, and will not treat anyone inhumanely through any form of forced labor, child labor, harassment or physical abuse.
  2. 2）Yokowo will observe the laws and regulations of individual countries and regions with respect to freedom of association and the right to collective bargaining, will build sound relationships between our management and employees and will promote labor-management dialogue.
  3. 3）Yokowo will treat and deploy employees according to their ability and results, and will respect the originality and individuality of each person.
4.Fair Trade
  1. 1）Yokowo and our employees will procure and sell products and services through fair, open, and free competition.
  2. 2）Yokowo and our employees will not engage in acts that put a trading partner at a disadvantage through the abuse of our dominant position.
  3. 3）Yokowo and our employees will manage exports properly in accordance with the laws, rules and regulations to maintain peace and security.
5.Responsible procurement of minerals
  1. 1）Yokowo will work to ensure responsible mineral sourcing practices, without using conflict minerals related to illegal acts, including human rights infringements, environmental contamination and illegal mining in conflict regions.
6.No Relationship with Antisocial Forces
  1. 1）Yokowo and our employees adopt a resolute stance against antisocial forces that pose a threat to social order or healthy corporate activities, and will never engage in dealings with them.
7.Protection of Information
  1. 1）Yokowo and our employees will strictly safeguard information handled in the course of business without leaking it, disclosing it improperly, or using it for anything other than the intended purpose.
  2. 2）Yokowo and our employees will handle and protect personal information properly in accordance with laws and regulations and international norms.

Revised: August 11, 2023

Supplier Code of Conduct

This Code of Conduct for Business Transactions summarizes the standards of behavior and activities that we would like our business partners to practice and comply with, based on the Yokowo Group's CSR Policy & Code of Conduct.

1. Establishment of trust
  1. 1) Continue vigorous efforts to enhance management and make swift decisions, and strive to ensure healthy earnings.
  2. 2) Make every effort to put quality first, and build and operate a company-wide system to ensure safety and quality.
  3. 3) Think and act with a focus on the end user when it comes to products and services from the perspective of end-user satisfaction.
  4. 4) Persist in the effort to be a company that acts with sincerity towards every stakeholder, and implement the accurate, prompt and proactive disclosure of information.
  5. 5) Protect creations achieved in their business activities with intellectual property rights, and respect intellectual property rights of third parties.
  6. 6) Contribute to society.
  7. 7) Business partners who are expanding overseas should respect the customs and culture of each country they work with and cooperate with the international community in corporate activities as a company that is open to the world.
  8. 8) Create a comfortable working environment, give consideration to ensuring safety in the workplace, and strive to prevent workplace accidents and maintain health.
  9. 9) Promote manufacturing that considers the environment from the product design stage, and contribute to the development of a sustainable society.
2. Compliance with laws and regulations
  1. 1) To promote healthy business activities, faithfully observe the international code of conduct, laws and regulations of individual countries, and the rules and regulations set forth by the company, and not engage in improper acts.
  2. 2) Do not engage in acts that would affect normal business relationships, such as giving or receiving excessive entertainment or gifts and offering money or other benefits.
  3. 3) Do not engage in acts that conflict with the interests of the company.  Also perform work with sincerity and integrity.
  4. 4) Do not engage in insider trading that makes use of information learned in the course of business, and not engage in acts that would raise such suspicions. 
3. Respect for human rights
  1. 1) Respect human rights, not discriminate against any person on the basis of nationality, gender, creed, age, etc., and not treat anyone inhumanely through any form of forced labor, child labor, harassment, etc. 
  2. 2) Treat and deploy employees according to their ability and results, and respect the originality and individuality of each person.
4. Fair trade
  1. 1) Procure and sell products and services through fair, open, and free competition.
  2. 2) Do not engage in acts that put a business partner at a disadvantage through the abuse of their dominant position. 
  3. 3) Conduct appropriate management in accordance with applicable laws, rules and regulations (including export) to maintain peace and security.
5. No relations with antisocial forces
  1. 1) Adopt a resolute stance against antisocial forces that pose a threat to social order or healthy corporate activities, and never engage in dealings with them.
6. Information protection
  1. 1) Strictly safeguard information handled in the course of business without leaking it, disclosing it improperly, or using it for anything other than the intended purpose.
  2. 2) Handle and protect personal information properly.
7. Environment
  1. 1) To enable a wide range of environmental activities, comply with the laws and regulations of each country or region, as well as build a company-wide management system and continuously operate and improve it.
  2. 2) To reduce greenhouse gas emissions and contribute to the prevention of global warming, manage greenhouse gas emissions in business activities, promote reduction activities, and work to use energy effectively.
  3. 3) Comply with the laws and regulations of each country or region regarding the conservation of the environment such as air, water, soil, etc., and strive to conserve the environment by continuously monitoring and reducing pollutants.
  4. 4) Comply with the laws and regulations of each country or region with regard to the appropriate disposal of waste and recycling, and work to reduce the amount of final disposal of waste through effective use of resources.
  5. 5) Safely manage chemical substances that may pollute the environment. Do not allow products to contain any chemical substances prohibited by the laws and regulations of each country or region. Do not use prohibited chemical substances in the manufacturing process, and for chemical substances specified by the laws and regulations of each country or region, calculate the amount released and report to the government in accordance with the laws and regulations.
8. Handling of conflict minerals

Adopt conflict-free smelters and refiners that do not use conflict minerals in the procurement of mineral resources contained in products.

  1. 1) Comply with the laws and regulations of each country or region with regard to minimum wages, overtime, wage deductions, volume / performance-based wages, and other benefits.
  2. 2) Comply with the laws and regulations of each country or region with regard to determining employee working hours (including overtime) and granting days off and annual paid leave and other matters.
  3. 3) Dialogues and discussions with employees: Consult and dialogue in good faith with employee representatives or employees. Recognize the right of employees to freely associate or not associate in accordance with the laws and regulations of the country or region in which they conduct business activities.
9. Strengthening of internal systems
  1. 1) Build, maintain, and operate an internal system to comply with the Code of Conduct for Business Transactions. Additionally, strengthen internal governance and internal audits to create a culture that prevents violations of laws, regulations and codes.
10. Dissemination of information throughout the supply chain
  1. 1) Thoroughly disseminate the Code of Conduct for Business Transactions throughout the supply chain, including suppliers of our business partners.
11. Confirmation of compliance with the Code of Conduct for Business Transactions
  1. 1) If the Company or a person designated by the Company requests confirmation of compliance with the Code of Conduct for Business Transactions, submit documents and data and cooperate with on-site (plant) inspections.
12. Measures to be taken in the event of compliance violations
  1. 1) If a violation of the Code of Conduct for Business Transactions should occur, immediately report to the Company, investigate the cause and report the results of the investigation, and submit measures to prevent recurrence. If appropriate measures are not taken for a long period of time, the issuance of new requests for quotation may be temporarily suspended, or other measures may be taken by the Company.

＜Conformity to the Responsible Business Alliance (RBA) Code of Conduct＞
The Code of Conduct for Business Transactions has been formulated based on the RBA Code of Conduct*1 for the purpose of implementing procurement based on our CSR Policy. The Company agrees with the intent of the RBA Code of Conduct and conform to it. We also ask our business partners to understand our CSR Policy and take similar measures.

*1 RBA Code of Conduct: A code of conduct established by the Responsible Business Alliance (RBA) to promote safe working environments, worker protection, and responsibility for environmental impact.